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Information Collection and Use
FitnessInsite.com, a Fitness Venture Group application service provider
product, is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement.
Fitnessinsite.com collects information from our users
at several different points on our website.
Registration
In order to use this website, a user must first complete
the registration form. During registration, a user is required
to give their contact information (such as name and email
address). This information is used to contact the user about
the services on our site for which they have expressed interest.
It is optional for the user to provide demographic information
(such as income level and gender), and unique identifiers
(such as social security number), but encouraged so we can
provide a more personalized experience on our site.
Order
We request information from the user on our order form.
Here a user must provide contact information (like name
and shipping address) and financial information (like credit
card number, expiration date). This information is used
for billing purposes and to fill customer's orders. If we
have trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive
containing information about the user. Usage of a cookie
is in no way linked to any personally identifiable information
while on our site. Once the user closes their browser, the
cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password
more than once, thereby saving time while on our site. If
a user rejects the cookie, they may still use our site.
The only drawback to this is that the user will be limited
in some areas of our site. For example, the user will not
be able to participate in any of our personalized fitness,
nutrition, or "my page" areas. Cookies can also enable us
to track and target the interests of our users to enhance
the experience on our site.
Some of our business partners use cookies on our site (for
example, advertisers). However, we have no access to or
control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site,
track user's movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally
identifiable information.
Sharing
We will share aggregated demographic information with our
partners and advertisers. This is not linked to any personal
information that can identify any individual person.
We use an outside shipping company to ship orders, and a
credit card processing company to bill users for goods and
services. These companies do not retain, share, store or
use personally identifiable information for any secondary
purposes.
We partner with another party to provide specific services.
When the user signs up for these services, we will share
names, or other contact information that is necessary for
the third party to provide these services. These parties
are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware
that we at Fitness Venture Group are not responsible for
the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read
the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement
applies solely to information collected by this website.
Newsletter
If a user wishes to subscribe to our newsletter, we ask
for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users
via surveys or contests. Participation in these surveys
or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information.
Information requested may include contact information (such
as name and shipping address), and demographic information
(such as zip code, age level). Contact information will
be used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the
use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend's name
and email address. Fitness Venture Group, through FitnessInsite.com,
will automatically send the friend a one-time email inviting them to visit
the site. Fitness Venture Group stores this information
for the sole purpose of sending this one-time email. The
friend may contact Fitness Venture Group at customer.service@fitnessinsite.com
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users'
information. When users submit sensitive information via
the website, your information is protected both online and
off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected
with the best encryption software in the industry - SSL.
While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when you are just 'surfing'. To learn
more about SSL, click here.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information
off-line. All of our users' information, not just the sensitive
information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must
re-enter their password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or
reminded about the importance we place on privacy, and what
they can do to ensure our customers' information is protected.
Finally, the servers that we store personally identifiable
information on are kept in a secure environment.
If you have any questions about the security at our website,
you can send an email to customer.service@fitnessinsite.com.
Ad management services
Fitness Venture Group, FitnessInsite.com, and its affiliates
use the services of Engage for the serving and/or targeting
of ads, promotions and other marketing messages. To do this,
Engage collects and stores anonymous data typically through
the use of cookies. To learn more about Engage, including
your ability to opt out of the Engage system, go to www.engage.com/privacy.
Supplementation of Information
In order for this website to enhance its ability to tailor
the site to an individual's preference, we combine information
about the purchasing habits of users with similar information
from our partners to create a personalized user profile.
When a user makes a purchase from any one of these companies,
the companies collect and share that purchase information
with us so we can tailor the site to our users' preferences.
Special Offers
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive
information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users, we
present the option to not receive these types of communications.
Please see our choice and opt-out policy below.
Site and Service Updates
We also send the user site and service announcement updates.
Members are not able to un-subscribe from service announcements,
which contain important information about the service. We
communicate with the user to provide requested services
and in regards to issues relating to their account via email
or phone.
Correction/Updating Personal Information:
If a user's personally identifiable information changes
(such as your zip code), or if a user no longer desires
our service, we will endeavor to provide a way to correct,
update or remove that user's personal data provided to us.
This can usually be done at the member information page
or by emailing our Customer Support at customer.service@fitnessinsite.com.
Choice/Opt-out
Our users are given the opportunity to opt-out of having
their information used for purposes not directly related
to our site at the point where we ask for the information.
For example, our order form has an opt-out mechanism so
users who buy a product from us, but do not want any marketing
material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional
materials from our partners may opt-out of receiving these
communications by modifying his/her opt-out choices on
the member information page. Some sites are able to offer
opt-out mechanisms on member information pages and also
supply a telephone or postal option as a way to opt-out.
Notification of Changes
If we decide to change our privacy policy, we will post
those changes on our homepage so our users are always aware
of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we
decide to use personally identifiable information in a manner
different from that stated at the time it was collected,
we will notify users by way of an email. Users will have
a choice as to whether or not we use their information in
this different manner. We will use information in accordance
with the privacy policy under which the information was
collected.
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